Question 1

What is included in a rental?

Accepted Answer

Our rental packages are all-inclusive, providing every component required for a seamless cinematic event. Each package includes a professional-grade inflatable screen, a high-definition projector, a full sound system, a Blu-Ray/DVD player, all necessary cabling, and a certified on-site technician who manages the complete setup, operation, and teardown.

Question 2

What do I need to provide?

Accepted Answer

Clients are requested to provide two items for the event: a standard, dedicated 120V power outlet within 100 feet of the setup area, and the film or media for viewing on DVD or Blu-Ray.

Question 3

How dark does it need to be to start the movie?

Accepted Answer

Optimal projection quality requires darkness. We recommend scheduling the movie's start time for approximately 15 to 20 minutes after the official local sunset. Our equipment is not designed for daylight operation.

Question 4

How do reservations work?

Accepted Answer

Bookings are processed on a first-come, first-served basis. Reservations can be made online or by phone. Upon booking, your selected date is guaranteed, and you will receive a formal confirmation email.

Question 5

What are the payment and deposit requirements?

Accepted Answer

To secure a reservation, a deposit is required (25% for cinema packages, 10% for equipment rentals). The remaining balance is due on the event date, prior to setup.

Question 6

What is your cancellation and weather policy?

Accepted Answer

Deposits are non-refundable. For weather, you may reschedule for a future available date at no additional charge, provided the decision is communicated before our team is dispatched.

Question 7

How long does setup and teardown take?

Accepted Answer

Our standard procedure includes arrival approximately 60 to 90 minutes prior to sunset for setup. Teardown after the event takes approximately one hour.

Question 8

Can you set up in public parks?

Accepted Answer

Yes, we are fully insured to operate in public venues. The client is responsible for securing all necessary event permits and public performance licenses for the film.

Question 9

Can the screen be set up by a pool?

Accepted Answer

Yes, we accommodate poolside events using specific safety measures and equipment, such as rear-projection, to keep electronics away from water.

Question 10

Can I show something other than a movie?

Accepted Answer

Certainly. Our systems can project content from various sources, including live television for sports, video game consoles, and corporate presentations. Please specify your media requirements when booking.

Question 11

Are there fees for delivery or travel outside of Tucson?

Accepted Answer

A travel surcharge applies to full-service packages for events over 50 miles round-trip. For equipment-only rentals, complimentary delivery is provided within a 25-mile radius, with fees applying beyond that distance.

Question 12

Why should I have an outdoor movie event?

Accepted Answer

An outdoor cinema event provides a unique and engaging community experience, serving as a memorable attraction for private parties, community gatherings, or corporate functions.

Question 13

Do you have insurance?

Accepted Answer

Cactus Outdoor Entertainment LLC maintains a comprehensive general liability insurance policy with coverage of $1,000,000. We can provide a certificate of insurance upon request.

Frequently Asked Questions

Select a question to view the answer.

Chat With Desert Air Cinema